Information We Collect
When you interact with our website, we only collect the details necessary to provide you with our products and services. This occurs primarily when you:
- Purchase seasonal honey varieties from our online shop.
- Sign up for the 'adopt a hive' scheme to receive ongoing apiary updates.
- Contact our team directly regarding urban beekeeping questions or delivery inquiries.
The information collected typically includes your name, delivery address, contact details, and payment confirmation needed to complete your honey orders.
How We Use Your Details
We use the details you share exclusively to run our apiary business and ensure a smooth experience for you. Specifically, your data allows us to:
- Prepare, pack, and deliver your honey orders accurately.
- Send you seasonal progress reports and photographs of the bees if you have adopted a hive.
- Respond to your direct communications and support requests.
Hive & Hollow never sells, trades, or otherwise shares your personal information with outside commercial parties. We handle your details with the same care we give our bees.
Protecting Your Data
We take the security of your information seriously. We implement reasonable physical, digital, and managerial safeguards to secure the details we collect online. Whether you are checking out in our shop or renewing a hive adoption, we ensure your data is kept strictly confidential and safe from unauthorized access.
Your Rights & Contact Options
You have the right to request access to the information we hold about you, or ask us to update or delete it at any time. If you have any questions regarding this privacy policy or our handling of your data, please reach out to us directly: